Digital in our strategy

Digital disruption is happening at an unprecedented speed and scale, changing business models across all industries and forcing companies to adapt to this new reality.
digital transformation at edp

Our digitalization process is taking over the company's entire landscape, changing not only the way we operate in the energy sector but also the way we interact with our employees, customers and the communities we serve.

Digital transformation at EDP is based on three interdependent areas:

icon Employees


icon Leadership

Digital projects

icon Microscope

Digital culture


Digital goals

By 2025, the objective will involve investing a total of 1 billion euros in digital CAPEX, enabling projects to be implemented in the various areas of development:

  • Customer relations: to increase the quality and speed of customer services through robotisation and automation tools;
  • Asset & operations management: to increase efficiency through the implementation of predictive maintenance solutions;
  • Internal operation: to simplify and digitise the vast majority of processes, such as check-in for meetings and the signing of contracts.

KPI's of 2022

agile adoption in IT
predictive maintenance in generation
digital processes
customers selfcare interactions

Meet the team

Find out how we are transforming ourselves
video presenting the team dgu

Digital projects

Digital projects are mostly oriented toward the optimization of processes and asset management. The adoption of disruptive digital solutions by the business accelerates its digital transformation, boosting performance optimization and value creation for the different stakeholders, by engaging them in the different stages of product development. 

As of mid-2020, the current DGU's digital product portfolio of Digital at EDP covers four distinct types, depending on their timeframe and scope, namely:

  • Digital boost: integrated and disruptive solutions, which promote significant changes in the organization, processes and ways of working, across entire areas (development >6 months);
  • mVP (Minimum Viable Product): solutions, based on Agile methodologies, which deliver a ready-to-use tool with the necessary and sufficient features for the business in a short period of time, and that can be later scaled (3-4 months of development);
  • Scale-up: solutions that allow a previously delivered solution to be scale-up with additional features, integrations and/or scope, boosting the adoption and impact of the original solution, as for example in cases of MVP (development < 3 months);
  • QuickWin: agile and pragmatic solutions that solve a business problem leveraging standard tools such as Office365, PowerBI, MSTeams, PowerAutomate, or new ways of working such as Virtual Communities, Design Thinking (development <1 month).

In 2022, EDP focused on delivering solutions more globally, across the Group's different businesses and geographies, leveraging synergies, opportunities and efficiency, having delivered more than 100 digital products to the business during that year.


EDP Digital Factory

Located at EDP headquarters in Lisbon, this space was designed to help employees co-create, prototype, observe, discuss, share, develop, and think. EDP Digital Factory is the place where the company's various business areas and regions converge and also the first step towards creating a digital ecosystem and implementing the new paradigm that EDP intends to embrace. It is a space that reflects the new EDP.

Digital with Purpose movement

In 2021, EDP received the DWP movement’s seal of commitment. The movement consists of more than 40 leading technology companies and its main objective is the promotion and advancement of the technology industry, aligned with sustainable practices and calling on governments and policy makers to accelerate fulfilment of the sustainability goals by 2030.

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